Shipping Information
We parter with multiple courier services:
- Our main delivery provider is Delhivery.com for out station couriers. Delivery time [2-15 days depending on serviceability]
- For local (NCR) couriers we use Porter.in mainly [1-2 days depending on time of order & availability]
If the item is ready with us, it is usually dispatched the same day if order is received before 12 PM IST. Else it is dispatched next day.
If the item is not ready with us, it is created/order based on your customization, it takes 2-10 days for dispatch.
Tracking Links:
- https://www.delhivery.com/tracking
- https://porter.in/ (Generally Porter tracking links are sent on SMS)
Shipping Terms & Conditions
1. Shipping Policy
- We process and ship orders within 7 business days after payment confirmation.
- Orders are shipped Monday to Saturday, excluding public holidays.
2. Shipping Methods & Carriers
- We offer standard, expedited, and express shipping options.
- Our shipping partners include [List of Carriers, e.g., FedEx, Blue Dart, Delhivery, India Post, etc.].
- Shipping method and estimated delivery time are displayed at checkout.
3. Shipping Charges
- Shipping charges are calculated at checkout based on order value, weight, and destination
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order status on our website or the carrier’s website.
5. Delivery Time
- Estimated delivery time is [X-Y] business days, depending on your location and shipping method.
- Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
6. Address Accuracy
- Please ensure your shipping address and contact details are accurate and complete.
- We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
7. International Shipping (if applicable)
- International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
- Delivery times for international orders may vary due to customs processing.
8. Undeliverable Packages
- If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.
9. Damaged or Lost Packages
- If your package is lost or arrives damaged, please contact us within 10 days of delivery. We will work with the carrier to resolve the issue.
10. Contact Us
- For any shipping-related questions or concerns, please contact us.
